Quality Assurance Engineer | IT Support | Aspiring Automation Tester

I Putu Agus Adi Artha Saputra

Quality Assurance Engineer | IT Support | Aspiring Automation Tester

Tagline

Passionate about ensuring software quality through testing and continuous improvement. I build reliable digital experiences through QA, UAT, issue analysis, documentation, and IT support.

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1+ Years QA and IT Support experience

3.45 GPA Universitas Gunadarma

5 Certificates QA, ITSM, ISO, SQL, Web

01 / About Me

Information Systems graduate focused on quality, stability, and user experience.

I am a graduate of Information Systems from Universitas Gunadarma with a GPA of 3.45. My background combines software quality assurance, support operations, and hands-on testing.

I currently work at PT Infotech Solution, where I support QA and IT operations through UAT scenarios, manual testing, documentation, and issue analysis.

Certifications include ISO 9001 Quality Management System and BNSP IT Service Management, which strengthen my quality mindset and service discipline.

02 / Experience

Timeline of support, testing, and quality-driven collaboration.

Present PT Infotech Solution | IndiHome by Telkomsel

Quality Assurance and Support IT

October 2024 - Present

Created user documentation and troubleshooting guides.
Designed and executed UAT scenarios.
Developed positive and negative test cases.
Provided quick user support and training.
Analyzed and resolved user-reported issues.

Active PT Infotech Solution | Nusantara TV

IT Application Support

February 2024 - Present

Trained users on ClassX application usage.
Provided user support and guidance.
Analyzed and resolved reported issues.
Supported feature development and customization.
Helped improve system performance and satisfaction.

03 / Skills

Animated skill bars for testing, technical, and tools expertise.

Testing Skills

Core QA capabilities

Manual Testing95%

UAT92%

Automation Testing78%

Technical Skills

Support and analysis

SQL88%

JIRA90%

Selenium72%

Tools

Design and workflow stack

Figma86%

Visual Studio80%

Toad76%

04 / Projects

Card-based portfolio highlights with animated previews and details.

Research

J.Wa Collection Thesis

Design thinking, Figma prototype, SUS 75, and UEQ-based evaluation.

FigmaUEQSUS

Web

E-commerce Website

Front-end web development, SDLC workflow, and database structure planning.

HTMLCSSSQL

Teamwork

WPL Community Website

Collaborative website creation with ProjectLibre-based task structure.

ProjectLibreTeamworkPlanning

05 / Contact

Neon contact section with direct info and a quick message form.

Contact Info

putuagus0010@gmail.com linkedin.com/in/agusadi GitHub - add in dashboard

You can upload a profile photo and add your GitHub through the dashboard.