Quality Assurance Engineer | IT Support | Aspiring Automation Tester
I Putu Agus Adi Artha Saputra
Quality Assurance Engineer | IT Support | Aspiring Automation Tester
Passionate about ensuring software quality through testing and continuous improvement. I build reliable digital experiences through QA, UAT, issue analysis, documentation, and IT support.
01 / About Me
Information Systems graduate focused on quality, stability, and user experience.
I am a graduate of Information Systems from Universitas Gunadarma with a GPA of 3.45. My background combines software quality assurance, support operations, and hands-on testing.
I currently work at PT Infotech Solution, where I support QA and IT operations through UAT scenarios, manual testing, documentation, and issue analysis.
Certifications include ISO 9001 Quality Management System and BNSP IT Service Management, which strengthen my quality mindset and service discipline.
02 / Experience
Timeline of support, testing, and quality-driven collaboration.
Quality Assurance and Support IT
October 2024 - Present
- Created user documentation and troubleshooting guides.
- Designed and executed UAT scenarios.
- Developed positive and negative test cases.
- Provided quick user support and training.
- Analyzed and resolved user-reported issues.
IT Application Support
February 2024 - Present
- Trained users on ClassX application usage.
- Provided user support and guidance.
- Analyzed and resolved reported issues.
- Supported feature development and customization.
- Helped improve system performance and satisfaction.
03 / Skills
Animated skill bars for testing, technical, and tools expertise.
Testing Skills
Core QA capabilitiesTechnical Skills
Support and analysisTools
Design and workflow stack04 / Projects
Card-based portfolio highlights with animated previews and details.
J.Wa Collection Thesis
Design thinking, Figma prototype, SUS 75, and UEQ-based evaluation.
E-commerce Website
Front-end web development, SDLC workflow, and database structure planning.
WPL Community Website
Collaborative website creation with ProjectLibre-based task structure.
05 / Contact
Neon contact section with direct info and a quick message form.
Contact Info
putuagus0010@gmail.com linkedin.com/in/agusadi GitHub - add in dashboardYou can upload a profile photo and add your GitHub through the dashboard.